WheelOfFortune Privacy Policy

At Wheel of Fortune Casino, we understand that your personal information is valuable, and we are committed to protecting it every time you play. This WheelOfFortune Privacy Policy explains what data we collect when you register, deposit, or use the wheel of fortune app, how we use it, and the choices you have regarding your information. By creating an account or accessing our online casino wheel of fortune platform, you agree to the practices described below.

Who We Are

Our casino is operated by BetMGM, LLC, located at Harborside Plaza 2, 200 Hudson Street, Jersey City, NJ 07311, an indirect partially owned subsidiary joint venture of MGM Resorts International and Entain plc. The Wheel of Fortune brand is licensed from Califon Productions, Inc. We are authorised to conduct online gaming through Marina District Development Company LLC, d.b.a. Borgata Hotel Casino & Spa, under the New Jersey Division of Gaming Enforcement, internet gaming operator licence NJIGP 23-001, and Casino Service Industry Enterprise licence number 487-50.

Information We Collect

We gather information necessary to verify your identity, process transactions, and provide you with access to wheel of fortune slots online and other games. This information includes:

  • We collect your name, date of birth, address, email, and phone number when you register for a wheeloffortune login;
  • We record your government-issued identification documents to confirm you are 21 or older and physically located in New Jersey;
  • We track payment details, including deposit and withdrawal methods such as VIP Preferred, PayPal, Visa, Mastercard, Apple Pay, and Play+ prepaid card;
  • We monitor your gaming activity, including wagers placed on wheel of fortune slot machines, table games, and live dealer sessions;
  • We log technical data such as your IP address, device type, and browser information whenever you access the wheel of fortune app or our mobile web platform;
  • We retain communications you send to our support team, including live chat transcripts and emails.

How We Use Your Information

Here at WheelOfFortune, we use the data we collect to operate our services responsibly and comply with New Jersey gaming regulations. Our purposes include:

  • We verify your age, identity, and location before allowing you to wager real money;
  • We process deposits and withdrawals, including applying our Closed Loop System when multiple payment methods have been used;
  • We detect and prevent fraud, bonus abuse, multi-accounting, and collusion;
  • We personalise promotional offers, such as our New Casino Player Offer and Bonus Spins campaigns;
  • We communicate with you regarding account activity, responsible gaming resources, and regulatory notices;
  • We analyse gameplay patterns to improve the wheel of fortune casino game experience across desktop, mobile web, and our mobile app.

Cookies and Tracking Technologies

Our Wheel of Fortune platform uses cookies and similar technologies to remember your preferences, keep you securely logged in, and understand how you interact with our wheel of fortune casino app. Cookies also allow us to measure the performance of features like free slots wheel of fortune games online and our promotional pages. You can manage cookie settings through your browser, though disabling certain cookies may limit your ability to use some features of our services.

Data Sharing and Third Parties

We do not sell your personal information. However, we may share your data with:

  • Payment processors that facilitate deposits and withdrawals, including bank wire transfer and Borgata PlayPlus providers;
  • Regulatory authorities, including the New Jersey Division of Gaming Enforcement, when legally required;
  • Our affiliated companies within MGM Resorts International and Entain plc, solely for compliance, security, and shared services purposes;
  • Game providers such as IGT, Light & Wonder, Play'n GO, Push Gaming, Inspired, Pariplay, Octoplay, and Games Global, to the extent necessary to deliver the wheel of fortune slots app experience;
  • Fraud prevention and identity verification services that help us confirm your eligibility to play.

Data Security

We at WheelOfFortune employ industry-standard encryption, secure servers, and access controls to protect your personal and financial information. Our internal review procedures, including the 3 to 5 day withdrawal review period, also help us detect suspicious activity before funds are released. While we take extensive precautions, no method of electronic transmission or storage is completely secure, and we encourage you to safeguard your own login credentials for our wheel of fortune casino login portal.

Data Retention

We retain your personal information for as long as your account remains active and for a period afterward as required by New Jersey gaming law, tax regulations, and anti-money laundering obligations. Transaction records, identity verification documents, and communications related to formal complaints are kept in accordance with our regulatory record-keeping duties.

Your Rights and Choices

You have rights regarding the personal data we hold about you. Depending on applicable law, these rights may include:

  • You may request access to the information we hold about your Wheel of Fortune account;
  • You may ask us to correct inaccurate or incomplete data;
  • You may request deletion of your data, subject to our regulatory retention obligations;
  • You may opt out of marketing communications at any time by contacting optout@betmgm.com;
  • You may request self-exclusion or access responsible gaming tools through our dedicated Responsible Gaming team.

To exercise these rights, you can reach us through the contact details listed below, and we will respond in accordance with applicable New Jersey privacy and consumer protection requirements.

Accessibility and Special Assistance

Our WheelOfFortune team is committed to making our services accessible to all eligible players. If you require accommodations or have accessibility concerns related to our online casino wheel of fortune platform, you may contact our dedicated accessibility team at accessibility@betmgm.com.

Children's Privacy

Our services are strictly limited to individuals who are 21 years of age or older and legally permitted to gamble in New Jersey. We do not knowingly collect personal information from minors, and any account found to belong to an underage individual will be immediately closed and reported as required by law.

Changes to This Policy

We may update this WheelOfFortune Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify you through our website or via email. Your continued use of our wheel of fortune online casino services after such updates constitutes your acceptance of the revised policy.

Contact Us

If you have questions about this policy or how we handle your personal information, please contact us using the details below:

  • General support: support.nj@WheelOfFortune Casino.com
  • Formal complaints: formalcomplaint.nj@WheelOfFortune Casino.com
  • Responsible gaming: responsiblegaming.nj@WheelOfFortune Casino.com
  • Legal department: legaldepartment@betmgm.com
  • Telephone: 609-508-8207, available 24/7

We at WheelOfFortune remain committed to transparency, security, and respect for your privacy as you enjoy everything our platform has to offer, from the wheel of fortune slots free trial modes to our full range of real-money wheel of fortune casino games.